ReMarkable has slipped into Reddit to actually hear what users want

[phillynews215]

Credit: Kaitlyn Cimino / Android Authority


Most software updates follow the same familiar pattern: release notes, a rollout, and then the inevitable cataloging of bugs by disgruntled users, typically on Reddit. What we don’t often see is a company employee showing up in those threads to respond in real time, explain design choices, and acknowledge what needs fixing. That’s exactly what’s happening right now in r/remarkabletablet. A user posting under u/Vegardfromremarkable, who identifies himself as part of reMarkable’s customer care team, has been actively engaging with reMarkable tablet users, and I find this super laudable and interesting.

A rare move in a quiet market






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