A simple trick to avoid T-Mobile’s T-Life app just stopped working

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Credit: Joe Maring / Android Authority


TL;DR

• T-Mobile has added cash payments to its T-Life app, closing a loophole that let in-store customers avoid using it.
• The workaround gained attention after employees and customers shared tips about paying cash to bypass T-Life.
• With cash now routed through the app, all standard in-store transactions appear to follow the same T-Life process.

Like it or not, T-Mobile is determined to ensure the T-Life app is the hub for all customer activity. The latest move in this regard appears to be the company closing a loophole that allowed in-store customers to sidestep its app. Until recently, paying with cash meant transactions could still be handled through older in-store systems rather than the app, but that no longer seems to be the case.

According to reporting from PhoneArena, T-Mobile has now added cash payments directly into T-Life, meaning those transactions are also routed through the app. The change was highlighted in a Reddit post and subsequently confirmed to the publication by a T-Mobile employee, suggesting the update is already live in stores.




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