T-Mobile customers are getting an alert that their DashPass perks are gone

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Credit: Joe Maring / Android Authority


TL;DR

• Some T-Mobile users are receiving a text message from the carrier saying that their line is no longer eligible for the DashPass by DoorDash benefit.
• The message warns that if you don’t switch to an eligible plan or cancel the DashPass subscription, you’ll automatically be charged $96 per year plus tax until you cancel.
• These users claim that they have made no changes to their plans.

Update: November 5, 2025 (9:20 AM ET): T-Mobile has confirmed to Android Authority that the DashPass by DoorDash offer has not changed, nor is it ending early. We’re told that the company began sending notifications yesterday about benefit eligibility to some customers who made specific account changes. However, some customers received the notification by mistake. T-Mobile adds that it is currently looking into reports where customers received the message in error.

Original article: November 4, 2025 (12:09 PM ET): Back in July, T-Mobile began offering a new perk for its customers. Those on eligible plans could take advantage of one free year of DashPass by DoorDash. When the benefit first rolled out, it was available to a long list of plans, including Experience Beyond, Experience More, Go5G Next, Magenta MAX, and more. Now some T-Mobile customers are learning that they may no longer be eligible for the perk that should have lasted them until 2026.




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