sprint sucks

[donovan]

Was lucky enough to have yet another problem with my touch pro, went to sprint and they said water damage( aka we're untrained techs). Spent an our on the phone and first i was getting a pro two to would i take a rant . sprint sucks i need an iphone

[jr5416]

Same thing happened to me bro i just went today bc my girls phone had an oil smudge , this was her third replacment i went thinking i was going to get a tp2 nope , they said i needed to have four tp before they could exchange they do suck

[bugsb1010]

Dude where did u get that avatar? It's Great. I'm from NYC

--------- New Post Merged on 29/10/2009 at 09:28:22 --------

Dude where did u get that avatar? Go YANKEES!!!!!

[jr5416]

“ Originally Posted by bugsb1010 ”

Dude where did u get that avatar? It's Great. I'm from NYC

--------- New Post Merged on 29/10/2009 at 09:28:22 --------

Dude where did u get that avatar? Go YANKEES!!!!!

Here is the link plenty of avatars there bro , just plz dont copy mine until i change mine thanks :

Code

http://www.iconator.com/icon.php?IconID=1288919

[jr5416]

“ Originally Posted by bugsb1010 ”

Dude where did u get that avatar? It's Great. I'm from NYC

--------- New Post Merged on 29/10/2009 at 09:28:22 --------

Dude where did u get that avatar? Go YANKEES!!!!!

Here ya go bro plz dont copy mine till i change it thanks :

Code

http://www.iconator.com/icon.php?IconID=1288919

[jr5416]

For some reason i cant post ? ill try to get u that link bro

--------- New Post Merged on 29/10/2009 at 09:42:10 --------

Code

http://www.iconator.com/icon.php?IconID=1288919

[gadget945]

Sweetie, it's not that the company sucks, it's that the people in the stores sometimes don't want to do their jobs, or essentially, their hands are tied. With an outrageous number posted as a loss for the last quarter, Sprint has been cracking down on how they do exchanges and things of late. Yes, I used to walk into a store and get a new phone on the spot and get to upgrade whenever I wanted, because I knew the store manager. Times, they are ever changing.
If you are having an issue, the "golden" rule is to keep trying until you get someone who gives you the right answer. Go to another store. Get online, and go through a chat with a customer service representative. The reason I suggest the chat is because at the close of the session, they automatically send a transcript, and you have a record of what was promised.
Patience, it will get better, you just have to keep trying. After all, you are getting a replacement, refurbished or not, but a replacement nonetheless, and you are not going to have to pay for it.

Good luck!

[bugsb1010]

Thank You, and btw I'm a girl.

[bill]

u got to know ppl before my girls sister hooked up with this dude i couldn't get anything done now i got the connect i get hooked up no more standing in the store for hrs and no more refurb phones

[forty01]

“ Originally Posted by gadget945 ”

Sweetie, it's not that the company sucks, it's that the people in the stores sometimes don't want to do their jobs, or essentially, their hands are tied. With an outrageous number posted as a loss for the last quarter, Sprint has been cracking down on how they do exchanges and things of late. Yes, I used to walk into a store and get a new phone on the spot and get to upgrade whenever I wanted, because I knew the store manager. Times, they are ever changing.
If you are having an issue, the "golden" rule is to keep trying until you get someone who gives you the right answer. Go to another store. Get online, and go through a chat with a customer service representative. The reason I suggest the chat is because at the close of the session, they automatically send a transcript, and you have a record of what was promised.
Patience, it will get better, you just have to keep trying. After all, you are getting a replacement, refurbished or not, but a replacement nonetheless, and you are not going to have to pay for it.

Good luck!

Couldn't have said it better myself. ;)
Where you been Gadget???

[PHE-NOM]

hey guys, wcked said this before, but we dont want THIS kinds of threads here like "sprints sucks, verizon sucks, t-mobile sucks........" we all have some problems with our carriers, believe we do, but we dont want this because it can start useless problems.... sorry you feel that way, as i can feel your pain right about now, but please no mre " i hate my carrier threads" thanks.

[mzlady26]

“ Originally Posted by PHE-NOM ”

hey guys, wcked said this before, but we dont want THIS kinds of threads here like "sprints sucks, verizon sucks, t-mobile sucks........" we all have some problems with our carriers, believe we do, but we dont want this because it can start useless problems.... sorry you feel that way, as i can feel your pain right about now, but please no mre " i hate my carrier threads" thanks.

I agree, we each all have our own issues with whatever carrier we are with. We can't always be satisfied all the time with everything that we have. Life comes with dissappointments from time to time. You just have to pick up learn and move on cause time stops for no one. Also just because you have one bad experience it is not going to kill you.

[Touchpro88]

Yea just keep trying, never give up...we all have bad service sumtimes

[gadget945]

“ Originally Posted by forty01 ”

Couldn't have said it better myself. ;)
Where you been Gadget???

just lurking around.... LOL

[D/\SH]

“ Originally Posted by gadget945 ”

just lurking around.... LOL

yea she ran out of coffee but all is good she got some more!! woot woot

[forty01]

“ Originally Posted by D/\SH ”

yea she ran out of coffee but all is good she got some more!! woot woot

Haha, good to hear ;)

[illwillmatic09]

right now vzw is holdin da cell phone industry down,im n ny and sprint gets no play out here,so @ the end of the day VZW!

[cndm101]

“ Originally Posted by jr5416 ”

Same thing happened to me bro i just went today bc my girls phone had an oil smudge , this was her third replacment i went thinking i was going to get a tp2 nope , they said i needed to have four tp before they could exchange they do suck

thats complete BS its only 3 i went on my third and they tried to give me a snap because the tp2 was on backorder im currently on my 4th in 2 months holding out for the tp2. but yea they BSd you bro i would call.

[roopull]

I think it varies store to store. My local service center, which is pretty darn good, says they'll replace my Touch Pro if I want (it was having a GPS issue I have actually fixed since.) Problem is, they don't have any TP2s in stock, can't get any right now, and are offering BBs or other "lesser" devices instead of a TP2.

[D/\SH]

“ Originally Posted by roopull ”

I think it varies store to store. My local service center, which is pretty darn good, says they'll replace my Touch Pro if I want (it was having a GPS issue I have actually fixed since.) Problem is, they don't have any TP2s in stock, can't get any right now, and are offering BBs or other "lesser" devices instead of a TP2.

yup a lot of areas with sprint including my area dont get till way later... we wont be getting the tp2 in stores over here for over another month and they havent even seen one in person unless it was purchased offline.... thats another thing that sprint has to get better with..... get the phones out to a mass market... get more made so you dont run out shortly after release...

[roopull]

Yeah, the service center has a pathetic dummy TP2 & that's it. I'm not even sure it's supposed to be a display because it rubbery & uber-cheap. It actually reminds me of some of the toys you get in a Happy Meal... Yeah, so what.. I still eat Happy Meals. Big deal!

[ppopper78]

other than the phone prices for current customers sprint offer now the best plans like mobile to mobile, I been waiting for this for a long time I now hardly use any of my alotted minutes.

[D/\SH]

“ Originally Posted by ppopper78 ”

other than the phone prices for current customers sprint offer now the best plans like mobile to mobile, I been waiting for this for a long time I now hardly use any of my alotted minutes.

that is untrue... price for price stacking up with others t-mobile has the best plans right now, not only are they cheap with project dark that has been talked around about it quite a bit but also there is no need for a contract!

[roopull]

That Mobile Everything plan only works if you don't have multiple phones on the same plan. We have shared minutes between two phones, but data on only one. You can't "add a line" with the Mobile Everything plan. Bummer.

[ppopper78]

How can this be possible, net says sprint is a b+ customer service now surpassing att. not speaking for anyone but me, sprint has always done me right with offering me up to dates plans(not phones) and giving me discounts cause i told them my brother gets a better deal then me. to me sprint offers the best plans and service and i have had tmobile, att, and sprint within 12 years. they just need to work on those phones and pricing for current customers cause premier staus is not enough.