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General Procedure on Installing the ROM Update

1. Back up your personal data from the Mobile Device to your computer using ActiveSync if you want to ensure you don't lose any of your data.
2. On your computer, run the ROM Update Utility (RUU) to install the ROM update to your Mobile Device. (The next section provides a detailed procedure on how to install the ROM Update).
3. Restore your personal data back to your Mobile Device using ActiveSync. (Optional)

WARNING:During the upgrade process, do not attempt to make/receive calls, press any buttons on your device or disconnect the device from the USB cable as this will stop the update and your device will be rendered inoperable!!!


The upgrade process takes up to 25 minutes. It is recommended that you close all programs on your PC prior to starting the update program and do not open any applications or files while the update is in process. All personal data stored on the device will be lost. Make sure you save all pictures, videos, and important files to your PC prior to performing the update process.