something wrong with my phone?

[Mogul87]

is there something with my phone or am i just not hard reseting it right. from my understanding to hard reset you have to hold the power button and camera button at the same time then insert your styulis into the reset button. when i do that i get a red blue and another color screen. then i insert my stylis into the reset button again to reset my phone. but my apps and stuff wont go away when it boots up again. is there somthing im doing wrong?

[HTCrokR]

is there something with my phone or am i just not hard reseting it right. from my understanding to hard reset you have to hold the power button and camera button at the same time then insert your styulis into the reset button. when i do that i get a red blue and another color screen. then i insert my stylis into the reset button again to reset my phone. but my apps and stuff wont go away when it boots up again. is there somthing im doing wrong?
yeah your doing it wrong, hold down both soft keys at same time then insert stylus into reset button.
please hit the thanks button if it worked for ya

[Mogul87]

which ones are the soft keys?

[HTCrokR]

which ones are the soft keys?
lol, the top 2 buttons on the bottom of the front.

[Mogul87]

ok thnx. i hit the thnx button